7 Ways to Develop Your Intuitive Listening Skills

October 28, 2013

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Intuitive Listening

Mindful communication begins with active listening. But often it’s the unsaid that provides the most critical link to mutual understanding.

Intuitive listening means the ability to read between the lines, to pick up on the unspoken clues that hint at a larger story behind the words. By practicing the skill of intuitive listening, leaders can make better decisions, build stronger relationships and resolve problems more quickly.

Here are 7 ways to develop your own intuitive listening skills for positive results:

1) Remove or minimize distractions.

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Authenticity in Public Speaking

September 27, 2013

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Public Speaking

I like research professor Brené Brown’s definition of authenticity:

“Authenticity is the daily practice of letting go of who we think we’re supposed to be and embracing who we are.”

In the context of public speaking, participants in my programs typically describe authentic speakers as “real,” “warm” and “comfortable in their own skin.” Indeed, most of us would agree that authenticity is an admirable trait of powerful presenters.

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How to Think on Your Feet

September 16, 2013

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How to Think on Your FeetImagine the following scenarios . . .

You’re attending an in-house meeting, sitting around a conference table with your colleagues. Without warning, the meeting organizer turns to you and asks what course of action you recommend. All eyes are on you waiting for your response.

You receive a call from an angry customer who’s upset with the quality of the product you just sold. The customer wants to know what you’re going to do about it.

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