5 Ways to Inspire Trust Face-to-Face

September 11, 2013

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, businIn an earlier post, I recommended “5 ways to Inspire Trust in New Relationships,” even before you’ve met in person. For this post, let’s assume you’re well on your way to creating a positive impression. You are now ready to meet face-to-face. How can you build on the foundation you have already established? How can you further the feelings of trust between you and the other(s)? Here are 5 ways to do just that:

Dress appropriately.

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Creating Excellence in a Changing World

September 3, 2013

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I was watching an episode of Inside the Actor’s Studio with Sydney Pollack, the late award-winning film director of movie hits that include Out of Africa and Tootsie. Reflecting on what it took to become a great actor/director, Pollack said you need five things to be successful. Consider how his framework applies to creating excellence in any field.

According to Pollack, you have to:

1) Know who you are.

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7 Tips for Listening Across Language Barriers

August 19, 2013

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Listening Across Language Barriers

Listening for mutual understanding challenges all of us at one time or another. Now add a layer of language or cultural difference between the speaker and listener. What began as a simple conversation has just evolved into a recipe in frustration, misunderstanding and potential disaster.

So what’s a listener to do to bridge the communication gap? Here are 7 easy tips to help you become a better audience when the speaker speaks a different language than you do:

1) Don’t stop listening when you hear an unfamiliar accent.

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