Lost in Translation

Lost in Translation: Cracking Hidden Cultural Codes

No Comments Yet

Have you ever found yourself “lost in translation” when speaking across cultures?

“Hi! How are you?”  Translation: Greetings

Recently, a German friend posted: “What Germans probably confuse the most is that ‘How are you?’ really just means ‘Hello’ in the U.S. and doesn’t actually mean the person is interested in how you are doing.” 

Her statement reminded me of the time I passed a Middle Eastern student in the hall and said, “Hi!

Continue Reading

7 Tips for Listening Across Language Barriers

No Comments Yet

Listening Across Language Barriers

Listening for mutual understanding challenges all of us at one time or another. Now add a layer of language or cultural difference between the speaker and listener. What began as a simple conversation has just evolved into a recipe in frustration, misunderstanding and potential disaster.

So what’s a listener to do to bridge the communication gap? Here are 7 easy tips to help you become a better audience when the speaker speaks a different language than you do:

1) Don’t stop listening when you hear an unfamiliar accent.

Continue Reading

7 Tips for Speaking Across Language Barriers

No Comments Yet

Nancy Mueller ICC Class 2012

Most of us have felt the frustration and embarrassment of trying to communicate with someone who doesn’t speak our language.

Here are 7 easy tips to help you get your message across when you are the speaker:

1) Slow down, but don’t speak more loudly. Pause between words instead of linking them together.

Depending on the level of the listener’s fluency, this one tip may be enough to foster understanding.

Continue Reading

About Nancy Mueller

Nancy Mueller is a communications expert who helps businesses and individuals polish their brands to transform their business relationships and achieve leadership success
Learn more about Nancy

Work With Nancy

Interested in what Nancy can do for you or your business? Nancy offers services ranging from one-on-one coaching to company-wide presentations.
Find the service right for you


Nancy has worked with individuals, small businesses and large corporations.
See her impressive client list

Newsletter Sign Up

Sign up to receive monthly updates from Nancy about improving your communication skills!