Leadership Communication: When You Have a Failure to Communicate

May 4, 2017

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Failure to communicate happens in leadership communication.

Ever had one of those days filled with miscommunications and misunderstandings? How about over several weeks, even years, with one particular individual? Maybe even one who matters most to you – a business colleague, your boss, someone with whom you had hoped to grow old?

Withdraw to Move Forward.

Even with the best of intentions, sometimes we have to admit our inability to make headway.

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Restoring Relationships after the Election

November 11, 2016

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beachwalking

I was attending a diversity training retreat in Las Vegas when we received word that the jury had made a decision in the O.J. Simpson case. Some of you will remember the trial that had dominated the daily news for months. My fellow diversity consultants and I, along with the rest of the nation, sat riveted to the television screen. We held our collective breaths as the verdict was read: “Not guilty.” We sat in shocked silence.

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5 Ways to Maintain Trust in Client Relationships

September 13, 2013

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Businessman on PhoneSo far in your new business relationship, you have set a foundation of trust through your photo, email correspondence and voicemail communications. You have also leveraged your social media footprint to create an aura of trust before meeting your new contact face-to-face.

At your first meeting you came prepared and continued to build trust through your verbal and non-verbal communication. Your new relationship is off to a promising start.

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Nancy Mueller is a communications expert who helps businesses and individuals polish their brands to transform their business relationships and achieve leadership success
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